Privacy Policy

Privacy Policy

Last updated: 10 September 2024

At Aura Projects Ltd, (“we”, “us”, “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.auraprojects.co.uk, and interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

1. Information We Collect

We collect various types of personal information depending on your interactions with our website:

• Personal Identification Information: Name, email address, phone number, address, and other contact details you voluntarily provide when filling out forms or subscribing to services.
• Technical Data: Your IP address, browser type and version, device type, time zone settings, and information about how you use our website (e.g., pages viewed, time spent on pages).
• Transactional Data: When you make a purchase, we may collect payment details, billing information, and records of services purchased.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your browsing experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To process transactions, deliver services, and manage payments.
• To communicate with you about updates, promotions, or information relevant to your interests.
• To improve our website functionality, personalise your experience, and analyse website performance.
• To comply with legal obligations or resolve disputes.

3. How We Share Your Information

We may share your personal information with:

• Service Providers: We may use third-party service providers to help us operate the website, process payments, or perform services on our behalf. These providers are contractually obligated to keep your information confidential and only use it for specified purposes.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes to protect our rights, users, or comply with regulatory obligations.

We do not sell or rent your personal data to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request that any inaccurate or incomplete data be corrected.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Restriction of Processing: You can request we limit how we use your data in certain situations.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data in specific circumstances.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies

We use cookies and similar tracking technologies on our website to enhance your experience and analyse site usage. Cookies are small data files stored on your browser. You can set your browser to refuse cookies, but this may affect your experience on our website.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements. When your data is no longer required, we will securely dispose of it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will always be posted on our website. Please review this policy periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Aura Projects Ltd

Flat 4

4 Ropemaker Street

Edinburgh

EH6 7AN

Email: info@auraprojects.co.uk